Cancellation Policy

At Girnan, we understand that sometimes plans change. If you need to cancel your order, please review our cancellation policy below.

1. Cancellation Timeframe

🕒 You may cancel your order within 1 hour of placing it.
🚀 We process orders quickly, so after this timeframe, your order may have already entered the processing or shipping phase.

2. How to Cancel an Order

📩 Contact us immediately at contact@girnan.com with your order number and cancellation request.
✔ Our customer service team will check the order status and, if within the 1-hour window, assist in canceling the order.
📦 If the order has already been processed, we will guide you on the next steps, including initiating a return if necessary.

3. Refund for Cancelled Orders

💰 If the cancellation is successful within 1 hour, a full refund will be issued to your original payment method.
⏳ Please allow a few business days for the refund to reflect in your account, depending on your payment provider.

4. Late Cancellation

⚠️ Unfortunately, we cannot guarantee cancellations after the 1-hour window, as your order may have already been processed.
🔄 In such cases, please refer to our [Return and Refund Policy] for the next steps.

5. Contact Information

📧 For cancellation requests or any inquiries, please reach out to:
✉️ Email: contact@girnan.com
📞 Our customer support team is here to assist you!

6. Policy Updates

📝 Girnan reserves the right to update or modify this policy at any time. Changes will take effect immediately upon posting on our website.

✨ Thank you for choosing Girnan! We appreciate your understanding and cooperation in adhering to our cancellation policy. 🚀